FAQ

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9 articles in this collection
Written by Charles and Jared Robin

When does PandaPay send emails to my Platform’s users?

Are you going to spam my users?!
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Written by Charles
Updated over a week ago

Detailed donor information

Our nonprofit received a check from PandaPay. We would like detailed donor information to send acknowledgements.
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Written by Charles
Updated over a week ago

How do I send money in my dashboard's Unallocated Donation Amount to charities?

Your Platform's workflow may require PandaPay's charity to hold onto donation dollars for some time. Do this to grant those donations out.
Charles avatar
Written by Charles
Updated over a week ago

Who is responsible for sending tax-deductible receipts?

Is it our Platform? The donor? The recipient charity?
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Written by Charles
Updated over a week ago

How do I know if/when my donations made it to the charity?

This article describes how you can track your Donations and Grants as they travel through PandaPay.
Jared Robin avatar
Written by Jared Robin
Updated over a week ago

Creating Donations without a destination charity

Can I accept donations and determine a recipient later? How long can I hold donations before granting them out?
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Written by Charles
Updated over a week ago

How do I access the last4 of my customers' credit card?

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Written by Charles
Updated over a week ago

I'm getting CORS failures from the frontend. What gives?

Are you using Angular.js? This might answer your question.
Jared Robin avatar
Written by Jared Robin
Updated over a week ago

How does integrating PandaPay affect my Finance department?

CFOs and Compliance Officers are paid to be careful. How can we be sure that PandaPay will help us fulfill our obligations?
Charles avatar
Written by Charles
Updated over a week ago